All purchases are subject to the following terms!

Our general TAT is up to 15 business days.

TAT does not include weekends, holidays, or vacation time. Our turn around calendar can be found within the FB VIP group.

Contact Information

If you need to message us for any issues/questions/custom orders please email us at raesriviera@gmail.com

Store Pickup in Victoria, TX

Once your order is ready, you’ll receive a pickup email.

Store pickup is located at 1307 E. Airline Suite D, Victoria, TX 77901.

Store hours are Wednesday-Friday 11AM-6PM

Saturday hours will return in August.

Please have your order number ready to show the associates.

Returns

We will gladly accept returns or exchanges of unworn, unwashed, undamaged, or unaltered apparel. Returns will be for STORE CREDIT only and must be made within 14 days of the date of purchase. 

ITEMS PURCHASED WITH STORE CREDIT CANNOT BE RETURNED. 

Final sale items cannot be returned or exchanged.

The following is a list of FINAL SALE items:

Personalized items, holiday items, tee bar tshirts, hair accessories, swim, sale items, mystery items, and acrylic items. 

Defective Items

If you have received a defective item, please contact us within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. 

We are not responsible for damages to clothing or acrylic items caused by improper care or handling or incorrect sizing.

The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return is needed. 

Cancellations

Once your order is placed, we do not cancel orders. Please make sure you are 100% wanting your items before placing your order. Please also make sure the turn around time is within when you need your items.

If you need something rushed, please email us at raesriviera.com